AI CRM & Copilot Roadmap

General Features

1. AI Chat Reports Bug fixes and optimizations
2. Live Transcriptions and Sentiment Analysis
3. Voice Bots
   1. Create a molecular service, integrate with 3CX, send / receive streams
   2. Integrate with GCP APIs for stt -> llm -> tts flow.
   3. Agent creation (basic).
      • Select Language (based on stt)
      • Prompt for LLM
      • Select voice for tts.
   4. Routing calls to agent
      • incoming call based on dst
      • outbound calls based on make call parameters
      • using AI agents in campaigns
   5. Allow agents to perform uniconnect actions
      • Agent workflows to LLM
4. Create workflows using Chat