Sprint 1
2025-10-07 to 2025-10-14
Inuri
Wrapper Changes
- API for get list of queues and ringgroups with users and login status
- API for get the list of registered devices by the users
- Queue login API change, login from all individual queues
- Make call API change - make call by choosing a device
- HTTP Handler change to handle concurrent requests.
Vithursan
Data preparations for Reports
- Data preparation
- Calls, Call Logs, Call Summary, Active Calls
- Agent Status Logs, Activity Monitor
- Queue Login Logs
- Populate Data to Tables
- Build Cube Models
Ashan
CRM Changes for Campaigns
- Campaign Lead Module Management
- Upload Leads to Campaign Lead Module
- Handle duplicates and archival
Maduranga
Group Management
- Group CRUD Operations
- Add Users to Groups
- Sync Groups with 3CX Queues and Ring Groups